In the fast-paced world of modern rail travel, safety and trust are non-negotiable. For SJ AB, Sweden’s national rail operator with 1,500 daily departures across 400 stations including cross-border routes — ensuring the well-being of both passengers and staff is a top priority.
To meet these demands, SJ AB turned to Motorola Solutions for a powerful, reliable, and future-ready safety solution: the VB400 Body-Worn Camera integrated with VideoManager software.
The Challenge: Visibility in a Vast, Complex Network
Operating across hundreds of stations, SJ AB’s train staff interact daily with thousands of passengers. While most journeys run smoothly, staff occasionally face aggressive behavior, disputes, or high-pressure situations.
What SJ AB needed was:
- Real-time visibility of frontline operations
- Reliable evidence capture for incident review and training
- A solution that could work seamlessly during long shifts and across multiple environments — from busy urban platforms to remote rural stations
The Solution: VB400 + VideoManager
SJ AB deployed the VB400 body-worn cameras for train staff — rugged, dependable devices designed to perform in even the toughest conditions.
Key features that made VB400 the perfect fit:
- Full-shift battery life – no interruptions during duty hours
- Peer-assisted recording – multiple cameras capturing the same event for a fuller picture
- High-quality HD video & audio – clarity in every detail
- Seamless integration with VideoManager – secure storage, easy retrieval, and smart evidence management
With VideoManager, supervisors can instantly access footage, tag and categorize incidents, and share securely when needed, ensuring transparency and compliance with privacy regulations.
The Impact: Safer Journeys for Everyone
The VB400 rollout transformed the way SJ AB operates:
- Enhanced safety for both passengers and staff through visible deterrence
- Improved operational transparency with unbiased video evidence
- Increased situational awareness for decision-makers during incidents
- Boosted staff confidence knowing they are protected and supported
- Streamlined evidence workflows backed by 24/7 Motorola technical support
Why It Matters
For an organization managing such a vast rail network, the ability to see, understand, and respond to incidents in real time is game-changing. The VB400 not only strengthens safety but also builds public trust, demonstrating that SJ AB is committed to a secure, respectful, and professional travel experience.
Bringing This to Malaysia
At Triple Access, we bring this same proven Motorola Solutions technology to Malaysian businesses and agencies. From public transport to logistics, healthcare, hospitality, and critical infrastructure, the VB400 and VideoManager platform can be tailored to your operational needs — helping your teams work safer, smarter, and more confidently.
Contact us today to learn how body-worn cameras can transform your frontline operations.
