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Why Join Us?

Exciting Growth Opportunities

As part of our team, you’ll have the opportunity to grow and advance in your career, with ample opportunities for professional development and advancement.

Supportive Work Environment

We foster a collaborative and supportive work environment where your contributions are valued, and your ideas are heard.

Competitive Compensation Package

We offer a competitive salary and benefits package, including performance-based incentives and opportunities for bonuses.

Make an Impact

By joining us, you’ll have the chance to make a meaningful impact on our company’s success and contribute to our mission of driving growth and innovation.

Explore Your Capabilities

positions available

AV Product Sales Specialist

The AV Product Sales Specialist will be responsible for driving sales of our audiovisual products and solutions, cultivating relationships with clients, and achieving revenue targets.

Job Description
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IT Support Specialist

We are seeking a dedicated and skilled IT Support Specialist to join our team and ensure seamless IT operations within the organization while providing excellent technical assistance to our staff and partners.
Job Description
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Customer Service Support Specialist

We are looking for a passionate and customer-focused Customer Service Support Specialist to join our team and ensure an outstanding experience for our customers.

Job Description
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ASSISTANT MANAGER, PERFORMANCE MARKETING

Assist in operations and optimize marketing performance.
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201701005021 (1219186-U)

We are a premier company specializing in the distribution of Motorola Walkie Talkies throughout Malaysia. 

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© 2024 Triple Acess Sdn Bhd (202101039326) All Rights Reserved | Motorola Walkie Talkie Distributor in Malaysia | Original Accessories, Genuine Solutions | Proudly Created by Cloudix Digital.

AV Product Sales Specialist

Location: Petaling Jaya

Position Overview:

We are seeking a motivated and results-driven AV Product Sales Specialist to join our sales team. The AV Product Sales Specialist will be responsible for driving sales of our audiovisual products and solutions, cultivating relationships with clients, and achieving revenue targets. The ideal candidate will have a strong understanding of AV technology and a proven track record of success in sales.

Key Responsibilities:

  • Identify and qualify sales opportunities for audiovisual products and solutions in target markets and industries.
  • Develop and maintain relationships with existing clients, as well as generate new leads and business opportunities.
  • Conduct product presentations and demonstrations to showcase the features and benefits of our AV solutions.
  • Collaborate with clients to understand their needs and recommend customized AV solutions to meet their requirements.
  • Prepare and present proposals, quotes, and contracts to clients, negotiating terms and closing sales.
  • Coordinate with internal teams, including technical experts and project managers, to ensure seamless delivery of products and services to clients.
  • Stay informed about industry trends, competitor offerings, and market developments to identify new sales opportunities and maintain a competitive edge.
  • Track sales activities, pipeline, and performance metrics, providing regular reports to management.
  • Attend industry events, trade shows, and networking functions to promote our products and services and expand our client base.

Qualification:

  • Bachelor’s degree in Business Administration, Marketing, or related field preferred.
  • Minimum of 2 years of experience in sales, with a proven track record of success in selling audiovisual products or related technology solutions.
  • Strong understanding of audiovisual technology, including displays, projectors, sound systems, video conferencing, and control systems.
  • Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
  • Proven ability to build and maintain relationships with clients, understand their needs, and deliver tailored solutions.
  • Results-driven mindset with a focus on achieving sales targets and driving revenue growth.
  • Strong negotiation and closing skills, with the ability to overcome objections and secure deals.
  • Self-motivated and proactive, with the ability to work independently and as part of a team.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Willingness to travel to client sites and attend industry events as needed.
Join our sales team and play a key role in driving the growth and success of our business!!
Apply Now

IT Support Specialist

Location: Triple Access, Petaling Jaya

Industry: Technology/Communications Solutions

Employment Type: Full-Time

Position Overview:

We are seeking a dedicated and skilled IT Support Specialist to join our team and ensure seamless IT operations within the organization while providing excellent technical assistance to our staff and partners.

Key Responsibilities:

Key Responsibilities

Customer Support:

  • Serve as the first point of contact for customer inquiries via phone, email, and WhatsApp.
  • Provide accurate information about our products, services, and rental options.
  • Resolve customer issues efficiently, escalating complex cases to the appropriate teams.

Order Management:

  • Process customer orders and ensure timely follow-up on order status and delivery schedules.
  • Coordinate with internal teams to address and fulfill customer requests.

Customer Relationship Management:

  • Build and maintain strong relationships with customers by ensuring prompt and effective communication.
  • Gather customer feedback and share insights with the team to enhance service quality.

Documentation and Reporting:

  • Maintain detailed and accurate records of customer interactions, inquiries, and resolutions.
  • Prepare regular reports on customer service metrics and trends.

Problem Solving:

  • Identify recurring issues and suggest solutions to improve customer experience.
  • Assist customers with troubleshooting basic product usage and issues.

Qualification:

  • Diploma or degree in Business Administration, Communications, or a related field.
  • Minimum 2 years of experience in customer service or support roles, preferably in the tech or B2B sector.
  • Strong verbal and written communication skills in English (Bahasa Malaysia and Mandarin preferred).
  • Proficiency in CRM tools, Microsoft Office Suite, and communication platforms.
  • Customer-focused mindset with strong problem-solving skills.
  • Ability to handle multiple tasks, work under pressure, and maintain a positive attitude.
Join our team and contribute to delivering cutting-edge Solutions that transform the way people communicate and collaborate!
Apply Now

Customer Service Support Specialist

Location: Triple Access, Petaling Jaya

Industry: Technology/Communications Solutions

Employment Type: Full-Time

Position Overview:

We are looking for a passionate and customer-focused Customer Service Support Specialist to join our team and ensure an outstanding experience for our customers.

Key Responsibilities:

Customer Support:

  • Serve as the first point of contact for customer inquiries via phone, email, and WhatsApp.
  • Provide accurate information about our products, services, and rental options.
  • Resolve customer issues efficiently, escalating complex cases to the appropriate teams.

 

Order Management:

  • Process customer orders and ensure timely follow-up on order status and delivery schedules.
  • Coordinate with internal teams to address and fulfill customer requests.

 

Customer Relationship Management:

  • Build and maintain strong relationships with customers by ensuring prompt and effective communication.
  • Gather customer feedback and share insights with the team to enhance service quality.

 

Documentation and Reporting:

  • Maintain detailed and accurate records of customer interactions, inquiries, and resolutions.
  • Prepare regular reports on customer service metrics and trends.

 

Problem Solving:

  • Identify recurring issues and suggest solutions to improve customer experience.
  • Assist customers with troubleshooting basic product usage and issues.

Qualification:

  • Diploma or degree in Business Administration, Communications, or a related field.
  • Minimum 2 years of experience in customer service or support roles, preferably in the tech or B2B sector.
  • Strong verbal and written communication skills in English (Bahasa Malaysia and Mandarin preferred).
  • Proficiency in CRM tools, Microsoft Office Suite, and communication platforms.
  • Customer-focused mindset with strong problem-solving skills.
  • Ability to handle multiple tasks, work under pressure, and maintain a positive attitude.
Join our team and contribute to delivering cutting-edge Solutions that transform the way people communicate and collaborate!
Apply Now

What Criteria Are You Seeking in Your Next Job?

APPLY NOW FOR SUCCESS