Enhancing Communication for Better Municipal Services
Illescas Town Council (Ayuntamiento de Illescas)
Illescas, a historic and industrial town in the Region of Toledo, is home to over 30,000 residents. As the governing body, Illescas Town Council oversees various municipal services, ensuring the town runs smoothly. However, the council faced a significant challenge: a lack of a centralized communication system among its municipal services and law enforcement teams. This gap made coordination difficult and hampered efficiency in delivering public services.as cemented its position as a leader in the cloud kitchen and food supply aggregator sectors.
The Challenge: A Need for Seamless, Reliable Communication
Illescas Town Council required an advanced communications system to connect its local police force and municipal service teams, including internal staff and external contractors responsible for essential public services like:
- Gardening and landscaping
- Street cleaning and waste management
- Public safety and emergency response
- Parking management
Previously, these teams operated independently, lacking a centralized system to streamline coordination. The town needed a solution that offered reliable coverage across its expansive area, real-time location tracking, talk groups, emergency communication, and multimedia-sharing capabilities.
The Solution: WAVE PTX by Motorola Solutions
After a thorough evaluation, Illescas Town Council selected WAVE PTX, a broadband push-to-talk solution that allows instant communication over 4G LTE networks. This solution, supplied by Tecnitrán Telecomunicaciones SL, provided an efficient, cost-effective, and scalable communication system tailored to the council’s needs.
Key Components of the WAVE PTX System:
- Evolve Rugged Smart Handhelds with 5” touchscreens, built-in cameras, and long-lasting 5800mAh Li-Ion batteries
- TLK 100 WAVE PTX Portable Radios with pre-installed SIMs for seamless connectivity
- WAVE PTX Mobile Application for on-the-go connectivity
- WAVE PTX Dispatch for centralized communication and tracking
- WAVE PTX Safeguard Subscription, enhancing safety features
- WAVE PTX Streaming Video Subscription, enabling real-time video sharing
With WAVE PTX, Illescas Town Council eliminated the need for traditional radio repeaters and leveraged the town’s strong mobile network coverage. The system allows different teams to stay connected, ensuring faster response times and more efficient operations.
Key Benefits of WAVE PTX for Illescas Town Council
- City-Wide Reliable Coverage – Ensures seamless communication across the entire municipality.
- Instant Voice and Multimedia Communication – Enables real-time sharing of text, images, and videos for enhanced situational awareness.
- Robust and Easy-to-Use Devices – Ensures durability and long battery life, ideal for field workers and emergency teams.
- Centralized Coordination – Dispatchers at the town hall manage teams effectively, track locations, and assign tasks efficiently.
- Enhanced Safety and Emergency Features – WAVE PTX Safeguard provides emergency alerts, remote device monitoring, and discreet listening capabilities.
- Scalable and Cost-Effective Solution – Subscription-based model ensures flexibility and cost savings without requiring expensive infrastructure investments.
How WAVE PTX is Transforming Municipal Operations
Illescas Town Council’s deployment of WAVE PTX has significantly improved coordination and service delivery across various municipal sectors. The ability to share photos and videos in real-time has enhanced response times for maintenance, public safety, and emergency services.
For example, workers can now instantly share images of road damages, vandalism, or safety hazards, allowing the town council to allocate resources efficiently. Additionally, emergency response teams can communicate seamlessly with law enforcement, leading to faster and more informed decision-making.
By adopting WAVE PTX, Illescas Town Council has embraced a modern, digital-first communication strategy, ensuring that municipal services are more efficient, responsive, and safer for all residents. Triple Access is proud to support innovative communication solutions like WAVE PTX, ensuring cities and municipalities can operate at their best. Contact us today to learn how WAVE PTX can transform your organization’s communication strategy.
